FAQ2021-07-21T12:55:47+00:00

General

What are the MOQs (minimum order quantities)?2021-07-15T08:03:34+00:00

Please contact us to inquire about minimum order quantities.

What is the difference between Full Spectrum and Broad Spectrum?2021-07-06T10:25:49+00:00

Full Spectrum CBD contains CBD as well as numerous other cannabinoid compounds from the cannabis plant such as terpenes, flavonoids, and other cannabinoids (whole-plant extract). This means that it also has a trace amount of tetrahydrocannabinol (THC). In the EU, all products will always have 0.2% THC or less.

Research points to the existence of the “entourage effect” which implies that when multiple cannabis plant components are present along with CBD, this increases the health benefits of the CBD.

Broad Spectrum CBD also contains additional compounds from the cannabis plant such as cannabinol (CBN) and terpenes. Most broad spectrum CBDs do not contain THC. It is more suitable for people who wish to avoid THC completely.

Is an import needed?2021-07-06T10:38:23+00:00

In general, no import is necessary for our partners. Our products are based in our logistics center in Germany and therefore do not need import procedures. We also have a logistics center in CH for our Swiss partners.

What is the extraction method used in production?2021-07-06T10:38:14+00:00

We work with state-of-the–art equipment for cannabis extraction and isolation methods.

The CO2 extraction method we use guarantees the preservation of all the active plant ingredients.The gentle CO2 extraction is done in-house, just a few steps from the field. The extraction is performed without any heat and organic solvents to avoid the destruction and contamination of valuable cannabinoids, terpenes and flavonoids. For THC separation, we use flash chromatography.

Take a look at Our Production here!

Are all products Bio certified?2021-07-06T10:38:02+00:00

Our production is organically certified by Bio Suisse regulations. It is the highest and strictest standard for Swiss organic agriculture. The manufacturing process is free from any chemicals, pesticides and herbicides. Additionally, all products have “Swiss Made” certification.

ALPINOLS / Wholesale

Does SWOPA provide Point-of-Sale marketing?2021-07-06T10:26:51+00:00

Yes, catalogues, fact sheets, flyers, and point of sales displays are all available on demand in multiple languages.

Does SWOPA provide training sessions?2021-07-06T10:27:03+00:00

In addition to a broad product consultation, we offer training material and training courses for your sales and distribution team. It is part of our core values to properly educate our customers.

Are all products produced for the EU (0.2% THC or less)?2021-07-06T10:27:46+00:00

Yes. We guarantee our products comply with EU regulations. We do internal and external lab testing and all orders are provided with a lab analysis linked to the batch number.

What are the delivery times for ALPINOLs?2021-07-06T10:28:20+00:00

Our delivery times for ALPINOLs are roughly one week.

Private Label / White Label

What is the difference between Private Label and White Label?2021-07-06T10:37:42+00:00

The difference between private and white labels is defined by who specifies what the product or service contains.

In our private label relationship, we work with you to produce the desired product by defining the product characteristics, components, ingredients, packaging and label.

In a white label relationship, we offer you a broad range of products for you to sell under your unique brand packaging design.

What carrier oils are available?2021-07-06T10:37:28+00:00

For White Label products typically MCT (from certified organic coconut), sunflower oil, or hemp seed oil is available. For private labels we offer all oils suitable for dilution. All oils are organically sourced.

Can packaging services be provided?2021-07-06T10:37:12+00:00

Yes, we offer premium quality and standard quality packing services in CH and the EU. Please contact us for more information.

Are the cosmetic formulations listed in the CPNP?2021-07-06T10:29:13+00:00

The European Commision requires that all cosmetic products on the European market be noted in the CPNP (Cosmetic Products Notification Portal). Hence, our products are also listed in the CPNP.

Are lab analyses available?2021-07-06T10:36:52+00:00

Yes, each order is accompanied by a batch specific lab analysis. Visit the Documentation to see exemplary lab analyses of our products.

Is it possible to make special formulations with excipients suggested by the customer?2021-07-06T10:36:34+00:00

Yes! We have an extensive offering of food supplements and natural extracts at your disposal. Please contact us for more information.

What bottle sizes do we offer? How does this translate into CBD content? How much CBD is in one drop of oil?2021-07-06T10:30:09+00:00

We offer 10 mL and 30 mL bottles. A 10 mL bottle contains around 200 drops of CBD oil. Please consult the table for information on CBD content

CBD Concentration CBD Content in 10 mL CBD content in 30 mL Content per Drop (10 mL = 200 Drops)
5% 500 mg 1500 mg 2.5 mg
10% 1000 mg 3000 mg 5 mg
15% 1500 mg 4500 mg 7.5 mg
20% 2000 mg 6000 mg 10 mg
25% 2500 mg 7500 mg 12.5 mg
Does SWOPA provide design services?2021-07-06T10:30:26+00:00

We do not offer design services, but will gladly provide you with our templates, labels and packaging for your brand development.

What are the delivery times?2021-07-06T10:30:38+00:00

Our delivery times for white label products are roughly 10 days. Private labels are dependent on the extent of customization.

Bulk

Can I order less than 1 L (especially for raw extract)?2021-07-06T10:38:43+00:00

Please contact us for inquiries regarding minimum order quantities.

Which container sizes are available?2021-07-06T10:30:49+00:00

We have containers of 1L and 0.5L but can adapt if needed.